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Please find below
the most popular questions we are asked. If you have any other queries,
please do not hesitate to contact us on 01872 580504.
Q. Do I need to
book a pitch prior to arrival?
Yes, it
is advisable to book a pitch during July, August, and May half-term week
or any time during the season if you require an all-weather or Premium
pitch. For
other times there is usually plenty of space.
Q. Can I book a
specific pitch or area?
Any requests for
certain pitch numbers will be met if possible, but will not be
guaranteed. If you prefer a certain location on the Park we will do our
best to meet your request.
Q. How do I book a pitch?
There are several ways to do a booking. Give us a ring on 01872
580504 with your credit/debit card details, book online through our
secure server
or request a brochure and return enclosed booking form with payment
details.
Q. How much is the
deposit?
The deposit is £40.00 per pitch per holiday, or payment in full if less.
By paying the deposit you are making a contract with the Park and agree
to our terms and conditions. In the event of
cancellation this is non-refundable, please see
Park and Booking
conditions. It is advisable to make your own holiday insurance
arrangements.
Q. What if I need
to amend my booking?
We will do our best to accommodate any amendments you may need to make.
On arrival, any alterations to your confirmed booking may not be accepted if it is
unsuitable for your allocated pitch. Alterations include extra persons,
change in unit size or additional extras.
Once your booking has been confirmed any amendments to your dates will
incur a £2 administration fee.
Q. What is the
latest arrival time?
The latest time that we accept arrivals is 7.00pm or 8.00pm in high
season.
Unless we are notified of your late arrival your pitch will be
re-let from 9.00am the following day.
Q. What time will our pitch be ready?
Pitches are normally ready from 1.00pm. Our approach road from
the A3078 (approx 500 yards) is a single-track lane with passing places.
We strongly advise new arrivals who are towing to arrive after 1pm to
give those vacating time to clear the lane. Please note we do not have
an early arrival area.
Q. What time
do we have to vacate our pitch?
Pitches must be vacated by 11.00am.
Q. What
time of night is “all quiet”?
We ask for all quiet between 10.30pm and 8am. Your neighbours should not
be able to hear you or your Radio/TV’s at any time. Generators are not permitted.
Q. Can we
use barbeques?
Most definitely, we just ask they are raised off the ground to avoid
burning the grass. We provide
thermal blocks if you need them. Open fires and the burning of wood is
strictly prohibited.
Q. Do you
have electric hook-ups?
All our pitches
have a 16 amp electric power supply.
Q. Do you have
T.V points?
Yes, these are available on some Standard and all Premium
pitches.
Q. Can we connect
to the Internet?
WiFi
Broadband internet access is available throughout the Park. Payment for
this is either on-line or through vouchers that can be purchased at
reception.
Q. Do you have
hard-standing pitches?
Our all-weather pitches are covered with a 14mm
chipping. They are suitable for tents but we do recommend that you lay a
thicker groundsheet/matting underneath.
Q. Do you have
Premium pitches?
We have several of these with an all-weather surface, water/waste/T.V
point and 16 amp electric.
Q. Do you accept dogs?
Yes, well-behaved dogs are welcome at a cost of £1.00 a night. They
must be tethered and on a short lead at all times on the Park and can only be
exercised in the allocated dog walk. Any accidents must be cleaned up
quickly and dogs are not to be left unattended at any time.
Q. Do you allow
bicycles, skateboards, roller blades or micro scooters?
In the interest of safety the use of skateboards, roller blades,
scooters or micro
scooters are not permitted anywhere on the Park. Bicycles are allowed
but the Park speed limit of 5mph (walking speed) must be observed at all
times.
Q. Can we play
football, ball games, Frisbees, fly kites etc?
Activities like these are not permitted on the touring fields. Please
use the recreation field that is provided, complete with goal posts,
volleyball and basketball nets. There is also a separate children’s play
area that closes at 9.30pm or dusk.
Q. Can we use a
groundsheet?
A breathable groundsheet should be used where possible.
Q. Do you take
group bookings?
We're
sorry we do not accept group bookings or single sex groups.
Q. Can we use a
gazebo?
Sorry, we do not accept gazebos, day tents or shelters.
Q. Can we bring a
separate tent for the children?
Additional small pup tents are only accepted on certain pitches, subject
to your unit size, and must be stated at time of booking.
Q. Do you accept
any size of tent?
We do have a limit on the size of tent accepted but this does vary as
each pitch is a different size. We do need accurate dimensions of your
complete unit (including canopies or porches) at the time of booking or
making an enquiry.
Q. Do you have a
shop?
Our small licensed shop sells essential groceries and camping
accessories. We have fresh milk daily, newspapers can be ordered and
fresh bread is available during busier times. |