Please find below the most popular questions we are asked. If you have any other queries, please do not hesitate to contact us on 01872 580504. 

Q. Do I need to book a pitch prior to arrival?
Yes, it is advisable to book a pitch during July, August, and May half-term week or any time during the season if you require an all-weather or Premium pitch. For other times there is usually plenty of space.

Q. Can I book a specific pitch or area?
Any requests for certain pitch numbers will be met if possible, but will not be guaranteed. If you prefer a certain location on the Park we will do our best to meet your request.

Q. How do I book a pitch?
There are several ways to do a booking. Give us a ring on 01872 580504 with your credit/debit card details, book online through our secure server or request a brochure and return enclosed booking form with payment details. 

Q. How much is the deposit?
The deposit is £40.00 per pitch per holiday, or payment in full if less. By paying the deposit you are making a contract with the Park and agree to our terms and conditions. In the event of cancellation this is non-refundable, please see Park and Booking conditions. It is advisable to make your own holiday insurance arrangements.

Q. What if I need to amend my booking?
We will do our best to accommodate any amendments you may need to make. On arrival, any alterations to your confirmed booking may not be accepted if it is unsuitable for your allocated pitch. Alterations include extra persons, change in unit size or additional extras. Once your booking has been confirmed any amendments to your dates will incur a £2 administration fee. 

Q. What is the latest arrival time?
The latest time that we accept arrivals is 7.00pm or 8.00pm in high season. Unless we are notified of your late arrival your pitch will be re-let from 9.00am the following day.

Q. What time will our pitch be ready?
Pitches are normally ready from 1.00pm. Our approach road from the A3078 (approx 500 yards) is a single-track lane with passing places. We strongly advise new arrivals who are towing to arrive after 1pm to give those vacating time to clear the lane. Please note we do not have an early arrival area.

Q. What time do we have to vacate our pitch?
Pitches must be vacated by 11.00am. 

Q. What time of night is “all quiet”?
We ask for all quiet between 10.30pm and 8am. Your neighbours should not be able to hear you or your Radio/TV’s at any time. Generators are not permitted. 

Q. Can we use barbeques?
Most definitely, we just ask they are raised off the ground to avoid burning the grass. We provide thermal blocks if you need them. Open fires and the burning of wood is strictly prohibited. 

Q. Do you have electric hook-ups?
All our pitches have a 16 amp electric power supply.

Q. Do you have T.V points?
Yes, these are available on some Standard and all Premium pitches.

Q. Can we connect to the Internet?
WiFi Broadband internet access is available throughout the Park. Payment for this is either on-line or through vouchers that can be purchased at reception. 

Q. Do you have hard-standing pitches?
Our all-weather pitches are covered with a 14mm chipping. They are suitable for tents but we do recommend that you lay a thicker groundsheet/matting underneath.

Q. Do you have Premium pitches?
We have several of these with an all-weather surface, water/waste/T.V point and 16 amp electric.
 
Q. Do you accept dogs?
Yes, well-behaved dogs are welcome at a cost of £1.00 a night. They must be tethered and on a short lead at all times on the Park and can only be exercised in the allocated dog walk. Any accidents must be cleaned up quickly and dogs are not to be left unattended at any time. 

Q. Do you allow bicycles, skateboards, roller blades or micro scooters?
In the interest of safety the use of skateboards, roller blades, scooters or micro scooters are not permitted anywhere on the Park. Bicycles are allowed but the Park speed limit of 5mph (walking speed) must be observed at all times. 

Q. Can we play football, ball games, Frisbees, fly kites etc?
Activities like these are not permitted on the touring fields. Please use the recreation field that is provided, complete with goal posts, volleyball and basketball nets. There is also a separate children’s play area that closes at 9.30pm or dusk. 

Q. Can we use a groundsheet?
A breathable groundsheet should be used where possible.  

Q. Do you take group bookings?
We're sorry we do not accept group bookings or single sex groups. 

Q. Can we use a gazebo?
Sorry, we do not accept gazebos, day tents or shelters.

Q. Can we bring a separate tent for the children?
Additional small pup tents are only accepted on certain pitches, subject to your unit size, and must be stated at time of booking.

Q. Do you accept any size of tent?
We do have a limit on the size of tent accepted but this does vary as each pitch is a different size. We do need accurate dimensions of your complete unit (including canopies or porches) at the time of booking or making an enquiry.

Q. Do you have a shop?
Our small licensed shop sells essential groceries and camping accessories. We have fresh milk daily, newspapers can be ordered and fresh bread is available during busier times.