Please find below the most popular questions we are asked. If you have any other queries, please do not hesitate to contact us on 01872 580504. 

Q. Do I need to book a pitch prior to arrival?
Yes, it is advisable to book a pitch during July, August, and May half-term week or any time during the season if you require an all-weather or Premium pitch. For other times there is usually plenty of space.

Q. Can I book a specific pitch or area?
Any requests for certain pitch numbers will be met if possible, but will not be guaranteed. If you prefer a certain location on the Park we will do our best to meet your request.

Q. How do I book a pitch?
There are several ways to do a booking. Give us a ring on 01872 580504 with your credit/debit card details, book online through our secure server or request a brochure and return enclosed booking form with payment details. 

Q. How much is the deposit?
The deposit is £40.00 per pitch per holiday, or payment in full if less. In the event of cancellation this is non-refundable, please see Park and Booking conditions. It is advisable to make your own holiday insurance arrangements.

Q. What if I need to amend my booking?
We will do our best to accommodate any amendments you may need to make. On arrival, any alterations to your confirmed booking may not be accepted if it is unsuitable for your allocated pitch.
Once your booking has been confirmed any amendments to your dates will incur a £2 administration fee. 

Q. What is the latest arrival time?
The latest time that we accept arrivals is 8.00pm or 9.00pm in Peak season.

Q. What time will our pitch be ready?
Pitches are normally ready from 1.00pm. Out of high season pitches are often ready earlier. 

Q. What time do we have to vacate our pitch?
Pitches must be vacated by 11.00am. 

Q. What time of night is “all quiet”?
We ask for no undue noise after 10.30pm. Radios and TV’s must be kept on a low volume at all times. Generators are not permitted. 

Q. Can we use barbeques?
Most definitely, we just ask they are raised off the ground, we provide thermal blocks if you need them. Open fires and the burning of wood is strictly prohibited. 

Q. Do you have electric hook-ups?
All our pitches have a 16 amp electric power supply.

Q. Do you have T.V points?
Yes, this is available on some of our Standard and all of our Premium pitches.

Q. Can we connect to the Internet?
WiFi Broadband internet access is available throughout the Park. Payment for this is either on-line or through vouchers that can be purchased at reception. 

Q. Do you have hard-standing pitches?
Our all-weather pitches are covered with either beach shingle or 14mm gravel. They are suitable for tents but we do recommend that you lay a thicker groundsheet/matting underneath.

Q. Do you have Premium pitches?
We have 15 of these, they have an all-weather surface, water/waste/T.V point and 16 amp electric.
 
Q. Do you accept dogs?
Yes, well-behaved dogs are welcome at a cost of £1.00 a night. They must be tethered and on a short lead at all times on the Park and can only be exercised in the allocated dog walk. Any accidents must be cleaned up quickly and dogs are not to be left unattended at any time. 

Q. Do you allow bicycles, skateboards, roller blades or micro scooters?
In the interest of safety the use of skateboards, roller blades or micro scooters are not permitted anywhere on the Park. Bicycles are allowed but the Park speed limit of 5mph (walking speed) must be observed at all times. 

Q. Can we play football, ball games, Frisbees, fly kites etc?
Activities like these are not permitted on the touring fields. Please use the recreation field that is provided, complete with goal posts, volleyball and basketball nets. There is also a separate children’s play area that closes at 9.30pm. 

Q. Can we use a groundsheet?
Wherever possible we ask that a breathable groundsheet be used. 

Q. Do you take group bookings?
We accept up to 3 pitches in a group booking but cannot guarantee they will be pitched together. We do not accept single sex groups.