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Access Statement
We
strive to ensure that all
visitors can enjoy our
facilities and surroundings.
If you require any
assistance during your stay
or whilst planning your
visit we will be delighted
to help. Our current
facilities and services
offered are:
Pre-Arrival
We cater for touring
caravans, motor homes and
tents
Our information leaflet and
Park plan is available in
large print on request and
we can post a copy of this
access statement if required
We
offer fax and email
facilities and accept Type
Talk calls
Please specify on booking if
you would prefer one of our
grass or all weather pitches
that are near to the
facilities
Arrival & Car Parking
Facilities
Reception area has tarmac
parking directly outside
along with a new
arrivals tarmac parking area
All touring pitches have
space for parking directly
alongside the pitch
All facilities are clearly
signposted in red signs with
white writing
Our entrance sign is
illuminated at night
Main Entrance & Reception
Access to
reception/shop/facilities
block is from the front
parking area
There is a level pavement to
the entrance with a slight
ramp to the reception door
and one low step to the shop
door
The
doors are 83cm wide, and there is room within for a
wheelchair to manoeuvre and
turn
Low-level counters are
provided in reception at a
height of 107cm and the shop
at a height of 78cm
There is level access
throughout the reception and
shop with a fully tiled
floor
The family is always on hand
to offer assistance if
required
Public Areas
The Park has one facilities
block that serves both
touring fields and is kept
well lit at all times
The entrance to the ladies
toilets/showers has one
tiled step upwards and then
level access throughout. The
ladies have a 75cm wide push
open door, fully tiled floor
and one step up into the
showers. There is a small
step down into the shower
trays
The entrance to the gent’s
toilets/showers is up two
tiled steps with railings to
one side and the floor is
fully tiled. There is one
small step up into the
non-slip tiled showers that
are on one level gently
sloping down
There is a dedicated
disabled toilet/shower suite
with floor level shower, low
line toilet and sink and
colour contrasting grab
handles. It is large enough
to accommodate a wheelchair,
the door is 83cm wide and
there is a non-slip floor
covering throughout. It is
kept locked at all times
with keys available from
reception on a cash deposit
system
There is one small tiled
step up into the indoor
dishwashing room, which is
open plan. There is a
non-slip floor covering
throughout and six sinks at
a height of 92cm
Laundry
There is tarmac parking
available outside and the
door is 83cm wide
Level access throughout with
a non-slip floor covering
There are two front-loading
washing machines and two
front-loading tumble dryers,
one at a height of 30cm
The iron and coin meter is
accessible from a seated or
standing position and the
ironing board can be
adjusted
There is one hand wash sink
at a height of 88cm
Outdoor Facilities
There is a children’s play
area with an entrance of
225cm wide
The surface of the play area
is grass with safety mats
under some play equipment
There is bench seating
provided
There is a 240cm wide gravel
path through the trees
leading from the play park
to a recreation area for
ball games etc
Touring Facilities
All our pitches have 16-amp
electric hook-up and many
have a TV point. Over half
the pitches are on level
all-weather bases that
consist of either 14mm
granite chippings or beach
shingle. The
rest of the pitches are on
level or gently sloping
grass. We also have 15
Premium pitches with their
own water/waste point, TV
point and electric hook-up
All pitches have space for parking
directly alongside
Assistance is always offered
with pitching
There are four water/waste
points and three fire points
around the Park
There is one chemical toilet
disposal point, one green
wheelie bin dustbin area and
a recycling point all within
the main facilities area
The entire Park is covered
by WiFi Broadband Internet
Access
Pitches are allocated on
booking and we are happy to
advise you on the location
and suitability of pitches
for your requirements
Grounds and Gardens
The Park is spacious and
well landscaped with
illuminated gardens
A 2.5m wide circular tarmac
road serves the Park
with visibly marked speed
bumps in several places
There is a Park speed limit
of 5mph. In the interest of
safety the use of
skateboards, roller blades
or micro-scooters are not
allowed
The touring Park has two
fields, one level and one
gently sloping/ level
The dog/nature walk covers 4
acres with level/slightly
sloping grass paths. These
are approximately 2 metres
wide and are suitable for
wheelchairs and buggies.
There is a level grass walk
of approximately 40 metres
to the dog/nature field
where the entrance has a
147cm wide swing gate
There is a slight downhill
slope from our main entrance
and top pitches to the
facilities building and the
second touring field is
level
Most of our spacious pitches
have been individually
hedged with shrubs or are in
bays of two
Both touring fields have
low-line street lighting
that remains on all night
Additional Information
Our area has poor mobile
phone coverage but there is
a public telephone provided
that can be accessed 24
hours a day with important
numbers displayed
The local bus service passes
on the main road at the end
of our lane and will stop if
waved down. It is a 500-yard
walk down on level tarmac
with a steep slope down the
last 100 yards. There are
several local taxi firms
Half the family have
attended
“Welcome All” training in
disability awareness
Contact Information
Address:Trethem Mill Touring Park
St Just-in-Roseland Truro
Cornwall TR2 5JF
Telephone: 01872 580504
Fax: 01872 580968
Email:
reception@trethem.com
Website:
www.trethem.com
Hours of operation: Family
live on the Park so always
someone available
Emergencies: If
reception is closed there is
a sign displayed saying
where to find a member of
our family
We have tried to be as
accurate as possible and
include as much detail as we
can, but please let us know
if you require any further
help or information.
We
encourage and welcome your
feedback, so if you have any
comments please get in touch
by telephone or email.
Created
18/08/2007
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Access Statement |